Frequently Asked Questions

Our restaurants are open daily from 12 PM to 2 AM. Find your nearest Food Planet location to check specific restaurant hours.

Yes! We serve both lunch and dinner. View our complete menu for all dining options.

Browse our complete menu with prices at foodplanet.com.pk

Our prices remain consistent across online and in-restaurant menus, with occasional variations for special promotional deals.

Orders under Rs. 1000: Delivery fee applies

Orders over Rs. 1000: FREE delivery

We verify your location to ensure you’re within our delivery radius for prompt, efficient service.

Two convenient ordering options:

  1. Call us: 0300-4655595
  2. Order online: foodplanet.com.pk

You’ll receive a detailed confirmation email with your order information and tracking details.

  1. Check your spam/junk folder
  2. Still missing?

Contact us: Phone: 0300-4655595

Visit our Contact Page

Our management team ensures order accuracy. If you receive an incorrect item:

  1. Contact us immediately
  2. We’ll adjust your transaction
  3. Deliver the correct items promptly

We prioritize quality with fresh ingredients. If you’re unsatisfied:

  1. Contact us right away
  2. Our team will address your concerns
  3. We’ll provide a suitable solution

Important timing guidelines:

Contact 0300-4655595 immediately

Changes allowed within 4 minutes of order placement

Cancellations not accepted after food preparation begins

Refunds unavailable after 4-minute window

For questions about our policies or services:

Call: 0300-4655595

Visit: foodplanet.com.pk/contact/